PNY Technologies Inc.
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PNY Direct Account RMA Form

Please fill out the form below to start the return process of your item.

Contact Information

ALL FIELDS REQUIRED*
Account Name
Account Number
Contact Name
PNY Sales Representative
Ship To Address
City
State
Zip Code
Email
Phone Number
Date Requested
Date of Purchase (If Known)
Order Number
Problem Description
Dead On Arrival

Product Model Information

Product Model Information
If Other Please Specify
Product SKU(s)
Quantity Failed
Firmware/BIOS Revision Number
Serial Number
How to find your serial number:
Quadro Serial Number
Mobile Workstation Serial Number
GeForce Serial Number
Upload file(s) from computer
Add A Second Product?
Problem Description
Dead On Arrival
Product Model Information
If Other Please Specify
Product SKU(s)
Quantity Failed
Firmware/BIOS Revision Number
Serial Number
Upload file(s) from computer
Add a third product?
Problem Description
Dead On Arrival
Product Model Information
If Other Please Specify
Product SKU(s)
Quantity Failed
Firmware/BIOS Revision Number
Serial Number
Upload file(s) from computer
Add a fourth product?
Problem Description
Dead On Arrival
Product Model Information
If Other Please Specify
Product SKU(s)
Quantity Failed
Firmware/BIOS Revision Number
Serial Number
Upload file(s) from computer #4
Add a fifth product?
Problem Description
Dead On Arrival
Product Model Information
If Other Please Specify
Product SKU(s)
Quantity Failed
Firmware/BIOS Revision Number
Serial Number
Upload file(s) from computer #5

Technical Information

System Manufacturer
Model Number
For Windows: ** Download ExternSwak.exe run it as admin. It will give you a dialogue box to save as… just name the file and email it. Does not apply for SSD, USB, or SD/uSD.
For Linux: * copy of an nvidia-bug-report.log.gz file, which can be generated with the `nvidia-bug-report.sh` script shipped with the NVIDIA Linux/FreeBSD graphics drivers and installed in your PATH; the log file will be placed in the current working directory. (Use File Upload option below).
OS
PNY is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please click below to say how you would like us to contact you:
I agree to receive other communications from PNY.
You can unsubscribe from these communications at any time. For more information on our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.
By clicking submit below, you consent to allow PNY to store and process the personal information submitted above to provide you the content requested.
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